Day-to-day IT operations, handled with clear SLAs.
Not every organisation wants or needs a full in-house IT department. GOL Infra's managed services take on the day-to-day — helpdesk, monitoring, patching, asset tracking — under clear, measurable SLAs, so IT becomes predictable instead of reactive.
We provide 24/7 helpdesk support, onsite and remote engineers for hands-on work, and AMC-backed coverage for the hardware we deploy and the systems we inherit. Patch and update management runs on a schedule, not whenever someone remembers.
IT asset management and proactive monitoring mean issues get caught and flagged before they turn into tickets — and when they do become tickets, you know exactly what response time to expect.
Ensure uninterrupted business connectivity with GOL Infra's Enterprise ISP Services. We deliver reliable internet connectivity, secure network integration, and proactive monitoring solutions that support business-critical applications, cloud services, and seamless communication across your organization.
Our Dedicated Internet Leased Line (ILL) services deliver high-speed, symmetrical internet connectivity with guaranteed bandwidth and enterprise-grade Service Level Agreements (SLAs). Designed for mission-critical business operations, these solutions ensure reliable performance for cloud applications, VPN connectivity, video conferencing, and uninterrupted digital communication.
Our Business Broadband Connectivity solutions provide secure, high-speed internet access for offices, branches, and commercial facilities. We deliver scalable broadband services that improve collaboration, support day-to-day business operations, and enable digital transformation with reliable enterprise connectivity.
Protect and optimize your enterprise connectivity through integrated firewall security, VPN connectivity, intelligent threat protection, and continuous network monitoring. Our managed network services maximize uptime, improve bandwidth utilization, proactively resolve performance issues, and ensure secure, uninterrupted business communication.
Optimize your IT operations with comprehensive Managed IT Services that improve infrastructure performance, strengthen operational efficiency, reduce complexity, and ensure reliable technology support for your business.
Predictable, SLA-backed response times instead of best-effort support.
One team covering helpdesk, onsite support and the AMC on your hardware.
Proactive monitoring catches problems before users notice them.